Hotel & restaurant management software — frequently asked questions
What a PMS is and whether you need one, plus FlamifyIn specifics — pricing, free trial, GST invoicing, hardware support, and multi-property setup.
About PMS & hospitality software
What is a hotel PMS?
A hotel property management system (PMS) is software that runs a property's daily operations — reservations, check-in/check-out, room inventory, housekeeping, billing, and reporting — from one place instead of paper registers or spreadsheets. FlamifyIn is a cloud PMS built for hotels, PGs, resorts, and hostels in India.
What's the difference between a PMS and a channel manager?
A PMS manages a property's internal operations — bookings, front desk, housekeeping, billing. A channel manager syncs room availability and rates across external booking platforms like OTAs. FlamifyIn covers internal operations and direct/invite-link bookings; it does not include OTA channel management today.
Do small hotels and PGs need a PMS?
Any property handling more than a handful of bookings a month benefits from one — mainly to prevent double bookings, reconcile payments correctly, and keep GST-compliant records without re-entering data by hand. Many small hotels and PGs only switch after a double-booking or billing error forces the issue.
What features should a hotel PMS have?
At minimum: a booking calendar with real-time availability, guest and payment records tied to each booking, housekeeping status tracking, and GST-compliant invoicing. FlamifyIn also adds staff attendance (HRMS), multi-property switching, and, for restaurants and banquet operators, POS, kitchen display, and function scheduling in the same login.
Is a cloud-based PMS better than an on-premise one for small properties?
For small and mid-size properties, cloud PMS avoids buying and maintaining on-site servers, and updates roll out automatically. The trade-off is that it depends on the property having a dependable internet connection — worth confirming before switching if connectivity is inconsistent.
Product & features
Does the software work with a thermal printer I already own?
Yes — FlamifyIn's restaurant POS works with any standard thermal printer, 80mm or 58mm, connected by USB or Bluetooth, plus cash drawers and Android tablets. No proprietary hardware to buy. Printing works in Chrome or Edge on Windows, Mac and Android; iPhone and iPad can't print directly from a browser. See restaurant features.
Is GST invoicing automatic?
Yes — on FlamifyIn, GST is calculated and applied automatically on every hotel booking and every restaurant order, based on the rates you configure, with an invoice generated per transaction.
Can I manage multiple properties from one login?
Yes — FlamifyIn lets you switch between hotels, PGs, resorts, and restaurants from a single login, with consolidated cash flow and revenue-by-source reporting across all of them.
Is banquet and event management included?
Yes — FlamifyIn includes function scheduling, plate-wise menu planning, room block management for out-of-town guests, vendor assignment, and per-function or consolidated billing. See banquet features.
Is staff attendance and HR management included?
Yes — FlamifyIn includes QR-based attendance, staff directories, department organisation, leave management, and role-based access control, all built into the same platform. See hotel features.
Pricing & billing
Is there a free trial?
Yes — a 30-day free trial is available on monthly plans. Quarterly and annual plans do not include a trial period.
Do the listed prices include GST?
No — all FlamifyIn prices are exclusive of GST, which is added at checkout, same as any other invoice.
Are there any per-transaction or per-booking fees?
Never. Your subscription is the whole bill — process one booking or a thousand, the price doesn't change.
I run both a hotel and a restaurant — do I need two subscriptions?
Yes — one plan from the hotel/PMS pricing and one from the restaurant/RMS pricing. Both properties are still managed from the same FlamifyIn login.
What does yearly billing save me?
Two months free on every plan — pay for 10 months, use the software for all 12.
Can I change plans later?
Anytime, from your billing settings. Moving up takes effect immediately; moving down takes effect at your next renewal.
See the full plan comparison on the pricing page.